How much is a ride on Buggy?
We offer two yearly subscription plans: one way (morning or afternoon) for $359 per month OR round-trip service, for $679 per month. This flat rate covers up to 9 miles, and includes GPS Tracking and Camera Access to our vans, Beyond that, we calculate a small surcharge ($1) per additional mile.
Do I need to provide a car seat?
No worries, we provide it! Buggy requires all passengers 6 yrs or younger to use a car seat…it’s the law!
what are your pick-up times in the morning?
We can accommodate most any school morning schedule, and will aim to collect your child between 7-7:15am. Since we group students by proximity, we are able to minimize the number of stops!
What times are you able to pick-up Children from school?
We pick up anytime between 1-6 pm in our Mercedes Sprinter Vans. We offer both normal dismissal and after-school pickup .
Does buggy charge a registration fee?
Yes, we have a one-time registration fee of $149 per child. This covers getting parents set up with our technology, and admin work related to their child's individual schedule. We allow students to change their pickup schedules without any additional fees! Once this fee is paid, it will not have to paid again.
if I miss buggy due to a quarantine, will i be refunded for those days?
Unfortunately, we are not able to refund for quarantines. Once your spot on Buggy is reserved, it's yours! We can only issue credit for a government-mandated shutdown.
Do you offer sibling discounts?
Yes, Buggy gives siblings who ride together 5% off!
Do you prorate for holidays?
Our rates are calculated as a flat monthly fee, so we do not prorate for holidays. We of course do not charge for summer break unless you book camp transportation .
We service over 30 schools, and many have their unique holiday schedules, but we ensure that your child gets serviced each school day per their Buggy schedule.
Once they pass the certification, what steps do you take to monitor your drivers?
In addition to month “ride-alongs” with upper management, we use Zendrive, a software that monitors driver behavior to prevent texting or talking during their rides. For added security, we perform quarterly DMV checks and “refresher” training sessions to reinforce compliance with our standards.
To say we take safety seriously here at Buggy would be an understatement!
I don’t need driving help every day. Is Buggy flexible with schedules?
We allow you to choose whether you need only morning, only afternoon pickups. During signup, you can tailor your Buggy schedule to fit the needs of your family (such extracurricular dropoff or afterschool pickup). However, we only offer one way or round trip subscriptions. Let us know if we can further assist in lightening your driving load!
What if I need to reach the driver for something urgent, who do I contact?
We understand that life happens. While we don’t allow drivers to answer their phones while driving (for safety reasons), you will have the chaperone’s cell number. In case of an emergency, just give him/her a ring.
Alternatively, we provide a 24/7 answering service for parents. Just call 305-204-8849 and a Buggy agent will assist you.
WHAT IF MY CHILD NEEDS TO BE PICKED UP AT A LATER TIME FROM AFTER-SCHOOL ACTIVITIES?
That's not a problem--we can accommodate most schedules. We offer normal dismissal and after-school pickup service.
HOW IS PAYMENT FOR BUGGY CALCULATED AND HANDLED?
Buggy allows either one way (5 rides a week) morning or afternoon, or roundtrip (10 rides a week)